NHTSA Complaint #11576949 — 2018 TESLA MODEL 3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11576949
Vehicle	2018 TESLA MODEL 3
Component	ELECTRICAL SYSTEM
Date of Incident	November 15, 2023
Date Filed	March 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The contact owns a 2018 Tesla Model 3. The contact was made aware of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The contact attempted to schedule an appointment for a recall repair on the Tesla App however, the app displayed an error “Unnecessary to schedule an appointment; You will be notified when parts are available" since June of 2023. The local dealer was contacted but confirmed that the recall repair needed to be scheduled via the Tesla App. The contact attempted to reach out to the manufacturer but was unable to reach a representative. The contact had not experienced a failure. Parts distribution disconnect.

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