NHTSA Complaint #11576763 — 2015 FORD FLEX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11576763
Vehicle	2015 FORD FLEX
Component	STEERING
Date of Incident	February 22, 2024
Date Filed	March 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

On [XXX] I was driving on the freeway when suddenly my car dash warning appeared “ no power steering assist, pull over safely. The power steering completely stopped working- on [XXX], took to Ford Dealership where it was confirmed with code U300:49 48. The steering gear was replaced . The car stopped functioning while driving on freeway and was dangerous to try to control and get to safety, car was not able to stay in lane due to no steering control whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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