NHTSA Complaint #11475677 — 2015 FORD FLEX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11475677
Vehicle	2015 FORD FLEX
Component	STEERING
Date of Incident	July 21, 2022
Date Filed	July 25, 2022
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

The contact owns a 2015 Ford Flex. The contact stated while driving 65 MPH, the steering wheel seized. The vehicle was towed to the residence. The contact related the failure to a faulty steering control module; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

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