NHTSA Complaint #11576671 — 2014 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11576671
Vehicle 2014 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 86,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The contact owns a 2014 Ford Explorer. The contact stated while driving or pulling off from a stop sign, the vehicle jerked and there was smoke coming from the front of the vehicle. No warning lights were illuminated. The contact took the vehicle to a local mechanic who performed a diagnostic test and stated that the passenger’s side axle seal of the transfer case was leaking and recommended that the transfer case be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.

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