NHTSA Complaint #11576538 — 2015 CHRYSLER TOWN AND COUNTRY

Passenger rear sliding door on my 2015 Chrysler Town and Country will not unlock with the remote. This happens all the time and has become a great concern as it causes not only frustration for me but has caused stress for my grand children thinking they are stuck in the vehicle! This also causes my wife to have to open the passenger front door and reach between the seat and the "B" post to reach the lock and unlock the door. Then at this time the door must be opened manually or push the remote button again to try and open it. This happens in hot or cold weather. This could cause the door to fail to unlock in an panic causing injury or loss of life during an emergency. As a first responder this would cause us to have to figure out ways to cut the door open or use the jaws of life to open the door after a crash where the driver is unable to inform us of the issue in unlocking the door. Safety issue for sure that needs to be repaired by Chrysler at their expense since they know of the issue.