NHTSA Complaint #11576310 — 2016 CHEVROLET VOLT

Chevy has put out a "special coverage" (number XXX) on 2016 to 2018 volts on the BECM issue that is currently being investigated. I need to make the note that upon trying to fulfill this warranty/ special coverage on my 2016 volt, they are finding loopholes to not cover a huge handful of 2016 to 2018 volts that have the exact same BECM issue and components as the volts that are covered. Although I'm not positive, it seems to me that they are not granting special coverage to all volts that have a PZEV warranty in place as it's redundant. However, 75% of us with PZEV warranties are in non CARB states and cannot utilize the warranty. So they are leaving us within this category who have the exact same BECM issues as every other 2016 to 2018 volt out of being eligible for the new coverage, while making it look like they are fixing the entire issue. They are secretly leaving a handful of us dry and without this coverage. Not only that, they are refusing/ unable to give me accurate information as to what vehicles qualify for this warranty if not all 2016 volts which is against the Magnuson-Moss warranty act and illegal on their part. They forced me to pay $2500 for this repair after telling me I would be covered by warranty and obviously would have held my car had I not paid. After telling me it was free. Somebody needs to probe deeper into this and make sure that Chevy is honoring what they claim because it appears to me they are secretly trying to [XXX] a percentage of 16 to 18 volt owners who have the exact same issues and components as the cars that are covered. This is a safety issue as my car died and temporarily stranded me several times before this repair as you guys already know is an issue with the 16 volts that Chevy has refused to acknowledge until recently. Chevy case number reference: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)