NHTSA Complaint #11576247 — 2016 FORD ESCAPE

The contact owns a 2016 Ford Escape. The contact stated that the vehicle was struggling to start, and there was exhaust fumes coming inside the cabin while starting the vehicle. Additionally, the contact stated that the vehicle would temporarily lose motive power while driving. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking onto the spark plugs, causing the spark plugs to misfire. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.