NHTSA Complaint #11576143 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11576143
Vehicle 2015 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

The catalytic converter got pluged up from the oil consumption. The car would no longer accelerate. Yes I still have the catalytic converter.yes the safety was I went to excelrate and I almost got rear ended. It just happened out of nowhere.I took it to the Meineke's shop and they said the cat was pluged but wasn't 100% sure so I had it towed to a kia dealer and they said it was 100% the catalytic converter and it wasn't covered so it would be around $3000.Yes it was inspected by the kia dealer.It had a check engine light on but it said it was the 02 sensor. It had a little less power then normal.It seemed ok when I left the house. I drove about 40 miles. I stoped for about 5 minutes to smoke and it seemed ok in the parking lot. It's when I went to excelrate out to the street it had no power.the original cat starts getting pluged over time and causes the heat to back up on the inside of the engine and puts wear on the piston rings. There for causeing it to burn the engine oil. Inturn almost fully pluging the original cat cause the engine to have no power. I have been a professional machnic for over 24 years. so I understand how engines work. Now because of the internal damage of the engine I am putting 2 quarts of oil every 1500 miles. Which is only one week for me. Thank you for reviewing this. I hope that kia will make this right.

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