NHTSA Complaint #11576116 — 2016 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11576116
Vehicle 2016 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

I traded in my 2020 toyota corola for this car at the used Toyota dealership. Our family is comfortable with the brand Toyota and Hyundai, as we’ve owned many and considered them to be great liable cars. So we thought the Santa Fe’s would accommodate for a growing family. Not only have we encountered an engine problem with this model, which came out of nowhere, unannounced within less than a year of owning the car, but we had 2 more issues with the other Hyundai Santa Fe’s that we purchased last year. All major engine problems. All within the years 2014-2017. The engine just blows out, or burns the oil too fast, and to be honest with you, I am not just disappointed that this has happened, but the lack of ownership for this issue that I, along with thousands of other Sante Fe owners have encountered. No recall has been made on this issue. Hyundai, you have not only disappointed us, but you’ve abandoned us on this issue. In my situation it hasn’t been one car….. it’s been 3 in a year. The financial burden this has placed on my family has left us with minimal options of advancing. I plead with you to please investigate why this is happening, so that other families don’t have to go through the hardship and turmoil this has placed on us.

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