NHTSA Complaint #11576062 — 2018 FORD EDGE STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11576062
Vehicle	2018 FORD EDGE
Component	STRUCTURE:BODY:DOOR
Date of Incident	January 7, 2024
Date Filed	March 7, 2024
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

The contact owns a 2018 Ford Edge. The contact stated while opening the front driver’s side door, there was a squeaking sound and the contact had to hold the door to keep if from bending towards the front of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

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