NHTSA Complaint #11576010 — 2017 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11576010
Vehicle	2017 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	February 8, 2024
Date Filed	March 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the software would reboot while driving. Due to the failure, the defrost system was inoperable while driving in inclement weather. Parts distribution disconnect.

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