NHTSA Complaint #11575984 — 2023 NISSAN ROGUE

On [XXX], on our 2023 Rogue with only 9100 miles on it suffered complete engine failure while driving the highway. The car had been operating for about 10 minutes, and we had just onboarded the freeway entrance and after about a mile at normal highway speeds, with no warning, the engine started making loud knocking sounds and there was a immediate loss of motive power. This occurred during heavy traffic and was a close call with drivers behind the car. If the car had been in the left most or middle lanes of the highway it is likely the car would have not made it off the middle of the highway and it likely could have caused a severe chain reaction accident, and it could have been life threatening as it was during rush hour with heavy rush traffic and lots of large trucks. Since we were still in the right most lane we were able to roll onto an exit ramp where the engine stopped all together because there was no more forward momentum. We were not even able to pull off the exit lane completely putting the occupants at risk. We had our 3 year old in the car and the incident was very traumatic as the risk of being rear-ended during and after the failure was significant. Attempt to restart the car resulted in the engine attempting to but failing to turn over. Road side assistance came in about 55 minutes, but we fortunately had family come and take the 3 year old to safety so no longer at risk. The car was towed to a Nissan dealership for service. The service department stated they opened the pan on the engine and large and small pieces of metal were in the pan and just fell out. They said the engine suffered a total failure. We do not feel safe in this car any longer even if they repair it. This is the exact issue being investigated, NHTSA Action Number [XXX]: - Complete loss of motive power due to engine failure. Nissan knows about it yet they have not made the effort to recall the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)