NHTSA Complaint #11575941 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11575941
Vehicle 2017 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I purchased my 2017 pilot in Oct 2022, when I test drove the car I asked the sales rep is it normal for it to take off like this with a little hesitation. He said yes and I believed him since I was use to CVT transmissions. A month later I had to take it back to the dealership for service with my RPM fluttering. After 8 hours of sitting there I ended up leaving the car and going home and picked up the next day. After all that, they told me that the did several flushes and had a software update. Now fast forward to March 2023, I am having problems again when going into second gear. I have only put 11,386 miles on my car in over a year. This year has a lot of issues with the transmissions. I bought my car certified and I will never buy another Honda. I think it should be some type of recall on this issue. You should not have engine problems on a HONDA (so everyone says they are the best) at this low millage. Not sure how to handle this or who to reach out too. Maybe get a lawyer.

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