NHTSA Complaint #11575874 — 2021 JEEP GRAND CHEROKEE

FORWARD COLLISION AVOIDANCE issue reported to NHTSA

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Complaint Details

ODI Number 11575874
Vehicle 2021 JEEP GRAND CHEROKEE
Component FORWARD COLLISION AVOIDANCE
Date of Incident
Date Filed
Mileage 17,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance module was not working as needed. The contact stated that the warning light illuminated and remained illuminated without any vehicles being nearby. Additionally, the light remained illuminated and failed to deactivate. The vehicle was taken to the dealer where it was diagnosed with defective wiring and that the Forward Collision Avoidance module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000.

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