NHTSA Complaint #11575840 — 2019 KIA STINGER

I have gone to Joe Myers Kia no less than 5 times in the last 4 years asking them for assistance in performing the repairs for the recall associated with my vehicle (NHTSA Recall Number 20V518000). The first two times in 2020, they claimed supply chain issues and said they couldn't get the part(s) for the repair. The next 2 times, the took down my VIN and phone number and said they needed to order the part and they'd call me when it came in. They never called. The last time I was there, they insisted that they needed an 8 hour appointment to simply verify that my car was eligible for, and needed, the recall, and then another 8 hour appointment to do the repair. I am not able to give up my car for 2 days, without a loaner, for a 2-3 hour repair job (as approximated in the recall text).