NHTSA Complaint #11575664 — 2018 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11575664
Vehicle	2018 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	February 28, 2024
Date Filed	March 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

This was a company leased vehicle that I bought in 2023. It was never in an accident, and I had it in for the regular maintenance every 7,000 miles as directed by my company. Car crossed over to 100,000 miles and started making a loud rattling noise near the engine. Took it to a local Goodyear who believed it was a cracked or damaged Flywheel. They have dealt with several problems with this make and model for the flywheel issue. They suggested I bring it to the dealer and have the dealer diagnose. Dealer confirmed the flywheel was cracked. During this time, I was able to confirm a November 2022 recall was conducted for the same year for the Ford Edge and again for the Ford Fusion and MKZ models, for the flywheel issue. Customer Satisfaction Program number 22N12. I believe the Ford Escape Flywheel issue should be connected to this recall.

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