NHTSA Complaint #11575613 — 2019 FORD MUSTANG

The contact owns a 2019 Ford Mustang. The contact stated that during a routine oil change, the technician observed that the coolant level was low. The coolant reservoir was filled however, the contact reported that when another oil change was made, the coolant level was again very low and was refilled. The contact stated no warning light was illuminated. However, the contact stated that he noticed a small cloud of white smoke emitted from the exhaust pipe when he started the vehicle one morning. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into cylinders #2 and #3 and that the head gasket was damaged and needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that this was a known failure with the 2.3-liter EcoBoost engine. The manufacturer was informed of the failure. The failure mileage was approximately 66,250.