NHTSA Complaint #11575496 — 2024 GMC SIERRA 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11575496
Vehicle 2024 GMC SIERRA 3500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Hello, I purchased my 2024 GMC 3500 AT4 Seirra late October 2023. Since the purchase date, I have been informed by motorist while at intersections my tailgate was down. I thought I was doing something wrong. On 3/3/2024 I was preparing to wash my truck and noticed my front amber lights were on surrounding my headlights. the vehicle was off, and my keys were in the house. Then my tailgate opener activated on at least 10 - 12 times. The tonneau cover is tight so the tailgate can need assistance opening. Nevertheless, the tailgate has opened on a number of occasions and my two front amber lights came on at least once. I reported this to my dealership on [XXX]. they said my truck has not been recalled yet but to watch this and if it progresses to call them. I noticed a small dent in the top rail of the tailgate on [XXX]. I have yet to put anything in the bed of the truck or even install a hitch in the receiver. I believe the tailgate had to be bumped when it was down by another vehicle, and this is absolutely related to the tailgate malfunction. since I haven't used the bed of the truck. Moreover, I feel GMC should be held responsible for the repair or replacement of my tailgate. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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