NHTSA Complaint #11575415 — 2020 FORD ESCAPE SEATS

Complaint Details

ODI Number	11575415
Vehicle	2020 FORD ESCAPE
Component	SEATS
Date of Incident	December 19, 2020
Date Filed	March 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The driver's seat has something protruding (seat heater?) into your tailbone which causes pain and discomfort. The constant adjusting to get comfortable (grabbing the steering wheel to pull myself forward) and slower reaction due to pain and numbness is a hazard waiting to happen. I have not addressed this with my local dealership as they had my car for 7 weeks and only fixed the recall issue (window switch) and none of the other 5 issues I took it in for.

Related Complaints for the 2020 FORD ESCAPE

Other SEATS Complaints

#11697095 — November 3, 2025 — The passenger front seat handle to let the seat recline broke off. There has to be some kind of defect to the way it ...

#11538174 — August 13, 2023 — The seat heating element is stuck up out of the seat pushing into the person driving.

#11537831 — August 11, 2023 — The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door was emitting a clicking sound whi...

#11414262 — April 28, 2021 — THE SEATS HAVE METAL PROTRUDING FROM THE REAR PORTION WHERE YOUR TAILBONE WOULD REST. IT'S NOT JUST UNCOMFORTABLE, IT...

#11395529 — February 10, 2021 — THE DRIVER'S SEAT IS EXTREMELY UNCOMFORTABLE. THERE IS A LUMP OR BULGE IN THE BACK PART OF THE BOTTOM CUSHION THAT HI...

Recent Complaints for the 2020 FORD ESCAPE

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