NHTSA Complaint #11575035 — 2016 FORD FUSION

First noted engine acting sluggish about a week prior to 2-13-24 oil change at Firestone. They suggested it may be the fuel injection system needing to be cleaned, which they performed on 2-14-24. Engine continued to run sluggish and was in fact worse than before, engine light came on 2-21-24 so Firestone replaced fuel injector that day. Error codes were reading misfire in cylinder 2, the engine was still full of carbon and other buildup so they thought there was still residue and thoroughly cleaned everything again after replacing fuel injector. On 2-22-24 I refueled after work and car would not start. AAA was dispatched to tow vehicle and I notified Firestone it would be brought in, fortunately after about 15 minutes I was able to start it and drive it to Firestone, engine light immediately came on. They looked at it first thing on 2-23-24 and engine started up normally, they suspected a faulty fuel canister valve (which was replaced in 2020) but that did not turn out to be the case, codes were again reading misfire in cylinder 2. White smoke began emitting from exhaust and they discovered spark plugs as well as engine cylinders were soaked with oil, also coolant was nearly gone despite no signs of a leak. Upon doing research they discovered this website and pending class action lawsuits against Ford for faulty engine design that knowingly causes coolant to leak into cylinders, thus causing engine block to fail. They advised me to trade/sell the car immediately but also to have Ford give their opinion. AAA towed the car to Sarasota Ford on 2-28-24 and they called on 3-1-24 to report the engine had completely failed and it would cost $12,000 to replace. I declined and will arrange for AAA to tow it home until we can sell the vehicle for scrap per advisor's suggestion as it cannot be traded or sold in this condition. I have spent thousands in repairs/Ubers as Ford refuses to cover cost or provide a loaner, also had to open Firestone credit card just to cover repairs