NHTSA Complaint #11575021 — 2015 TOYOTA CAMRY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11575021
Vehicle 2015 TOYOTA CAMRY
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Intermittent EPS warning light illuminates during highway driving with steering wheel lock-up subsequently followed by a reset of certain electrically powered items associated with but not necessarily limited to the following systems: 1. Stability Control System warning indication 2. TPMS light 3. Radio power cycles 4. Check engine light. After turning the car off and then back on again these issues clear initially, but will intermittently happen at random durations of time anywhere from an additional 1 to 3 hours of driving. I've been discussing with Toyota Customer Service, who has known issues with the 2015 Toyota Camry under NHTSA Campaign ID: 15V144000, but they are trying to tell me that it only applies to V6 and Hybrid 2015 Camry's. I feel that this is also applicable to my vehicle VIN: [XXX] . I feel Toyota is refusing to acknowledge this critical safety issue affecting more 2015 Toyota Camry vehicles. I've never had an issue like this with 5 other previously owned vehicles. When asked if I could pay for the fix myself they informed me that it is not possible without a recall! My Toyota dealer is refusing to fix the issue and Toyota Customer Service hasn't responded in over 3 weeks to my inquiry. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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