NHTSA Complaint #11574890 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11574890
Vehicle	2013 RAM 1500
Component	STEERING
Date of Incident	February 27, 2024
Date Filed	March 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

I was driving down a highway and without warning, my power steering went out. This was then followed by a message saying "service power steering"(after it went out). Thankfully I was able to keep the vehicle in my lane of travel, but if I had been rounding a corner, I believe I would have crashed with potential life changing consequences. The safety of myself was put at risk for the sudden loss of power steering. I contacted a dealer and they immediately quoted me a several thousand dollar repair. I feel this is not fare and understand that the NHTSA opened an investigation into the issue for older RAMS last summer. Please help me with this issue and getting it covered without paying out of pockets expenses

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