NHTSA Complaint #11574800 — 2021 HONDA PILOT

Our brakes failed coming down a steep hill. We missed hitting a car by passing in the wrong lane. We had to cross a road across two lanes which fortunately had no cars on it where we crossed. We were able to get some braking once we got on level ground. We took the car to Honda and they told us the problem was a broken break switch. It is currently at Salem Honda in Salem, Oregon awaiting parts. We were told that the repair may not be covered by warranty. We were also told that if we did not get the brake fluid replaced, the car warranty would be void. We now are being charged about $2000 to get some fluids replaced that are supposed to be replaced at 30,000 miles according to the Honda dealer.