NHTSA Complaint #11574528 — 2018 RAM 2500

The contact owns a 2018 Ram 2500. The contact stated that while towing a trailer at 55 MPH, the turbo actuator failed to operate with the check engine warning light illuminated. Upon investigation, the contact discovered Technical Service Bulletin: 09-005-22 which linked the failure to the turbo actuator kit. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was then notified of the failure and referred the contact back to the dealer to have a diagnostic test performed. The vehicle was not repaired. The failure mileage was approximately 130,000.