NHTSA Complaint #11574391 — 2020 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11574391
Vehicle	2020 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	January 27, 2024
Date Filed	February 28, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Overheated warning light came on. Car was filled with coolant and light went off. One week later, light came on again. Brought to an independent service center who did diagnostic testing and could not find a leak or faulty parts. Appointment made with dealer. Light appeared once more, topped off coolant and light did not appear again when brought in to dealer (about a two week period). Dealer did diagnostics and said the engine was “burned out” and needed to be replaced at a cost of $10,000. Faulty electrical/coolant system led to ruined engine.

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