NHTSA Complaint #11574306 — 2015 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11574306
Vehicle	2015 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	August 16, 2022
Date Filed	February 27, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

IT IS REGARDING THE RECALL- THIS PART ACTUALLY CAME OFF A LITTLE OVER A YEAR AGO AND I HAD TO PAY OUT OF POCKET TO HAVE IT FIXED. SINCE THE REPAIR SHOP STATED THAT THEY COULD NOT REPLACE THE TRIM ALONE AS IT WOULD COMPROMISE HOW THE WINSHIELDS WAS HELD IN THE WHOLE THING NEEDED TO BE REPLACED. I HAVE THE BILL FROM THAT AS WELL AS PICTURES FROM THE TRIM BEING GONE SO IS THERE ANYAY TO GET REIMBURSED FOR THAT SINCE THAT HAS BEEN LABLED A RECALL/DEFECT OF THE VEHICLE?

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