NHTSA Complaint #11574242 — 2013 RAM 1500

In May/June 2023 my Ram lost power steering while exiting the freeway. It startled me as I was merging into traffic. I pulled over to a parking lot and turned the vehicle off. Restarted the truck and the power steering was back. Drive the truck a few days with no problem but then it happened again. I contacted Ram Customer Service because I found an article online about bad EPS modules, they were very unhelpful. Pretty much saying I was on my own. I brought the truck in, drove to dealership with intermittent loss of power steering. Diagnostic found electronic power steering module failure and replaced steering gear assembly. $3300 later which i feel was way too much. Also as a side note, before taking the truck in, I purchased a bottle of power steering fluid to try, after looking in my manual. Nowhere in my manual does it say that this vehicle has an electric power steering module. Shows a pic of the reservoir of where the fluid would normally go.