NHTSA Complaint #11574204 — 2015 FORD EXPLORER

The contact owns a 2015 Ford Explorer. The contact stated that while his stepdaughter was driving 5 MPH and making a turn, the wheels locked up and the suspension bracket fractured. The front passenger’s side axle assembly drooped to the ground. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who repaired the front end. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.