NHTSA Complaint #11665201 — 2015 FORD EXPLORER
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11665201 |
| Vehicle | 2015 FORD EXPLORER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I had a mechanic take a look at my car for a routine inspection during an oil change. They noticed my alignment was off. They cannot adjust the rear alignment as they are not adjustable. They found a list of older recalls that affect the rear toe link and I checked with Ford to make sure this was done. They confirmed that the recalls were done. Called Ford Customer Service and they advised me to submit a report as a Safety recall was done on this car by the previous owner, but was not properly repaired as suspected by Ford. Rear Toe links on Ford Explorer 2015 are not adjustable so alignment cannot be performed.
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