NHTSA Complaint #11574145 — 2011 NISSAN ARMADA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11574145
Vehicle 2011 NISSAN ARMADA
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

My 2011 Nissan Armada started shaking very badly 8 months ago. Around that same time I had all 4 tires replaced. I took the car back to the place that put my new tires on (National Tire and Battery) and was told that the rack and pinion assembly needed to be replaced. They wanted $800-900 for the repair and to leave my car for 3 days which I could not do due to having only one vehicle. I took my car to a mechanic that dealt with electrical issues as well (Motions Automotive). They did what I felt like was a quick fix because the owner told the mechanic what he needed to do but the mechanic did a ride along with me, vocally stated what he wanted to do and reassured me he would do his best but the owner took precedence. Something was done to my air compressor(s) and it lasted a little over a week then went back to violently shaking every time I hit a bump or pot hole as well as the car taking a while to come to a complete stop. That happened from the beginning and I took it to the Nissan dealership twice and was told that’s normal. I have to stop far off from a stop sign or light to stop in time or just fly through. All of the recalls that the 2010 Armada has is all of the same issues I’m having which are very dangerous and life threatening. My suspension, rack and pinion, and brakes are all severely affected. I have 3 children and we love that car but as a single mother it fit my budget and family needs perfectly. I forgot to add that no warning lights are on nor were they ever on which worried me the most. I hope that someone can add the 2011 Nissan Armada to the 2010 Nissan Armada recalls. Thank you for your time!

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