NHTSA Complaint #11574117 — 2021 TOYOTA TUNDRA

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11574117
Vehicle 2021 TOYOTA TUNDRA
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I've taken my truck in 3 times for a problem with the driver seat having excessive play. Whenever I stop at a light or pull off the seat rocks back and forth. Each time I've taken it in to the dealership they tell me that it is a seat track issue and that if I raise my seat the play will lessen? I've tried that and it still didn't correct the issue. This problem has gotten progressively worse and I'm worried that the seat is going to collapse completely one day when I stop or pull off. I've driven different Tundras of friends and relatives and those trucks don't have this problem. I feel like this is a major safety issue and Toyota should correct this issue or replace the seat track. The first time took it in for this issue was on 7-12-2021 and the last time I took it in for this issue was 23-Jan-2024 .

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