NHTSA Complaint #11485072 — 2021 TOYOTA TUNDRA

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11485072
Vehicle	2021 TOYOTA TUNDRA
Component	SEATS
Date of Incident	January 16, 2021
Date Filed	September 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The seat has been loose since I first purchased the truck, first time at the dealer they said it was the cushion which it wasn’t and they ordered part and it didn’t fix the situation. The next oil change I took it in and they said it was the frame, bottom of seat, and they ordered one and it’s been on back order a year now or thereabouts. Now I’ve owned the truck for over a year and a half and still no resolution. If an accident occurs will the seat completely break and fling me out of the vehicle? Anyhow multiple phone calls to dealership and now a phone call to Toyota themselves has yielded no resolution.

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