NHTSA Complaint #11573994 — 2017 NISSAN SENTRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11573994
Vehicle	2017 NISSAN SENTRA
Component	STRUCTURE:BODY
Date of Incident	December 13, 2023
Date Filed	February 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Left side door trim keeps popping off Replaced driver front door handle, on 25 march 21 Same type defect reported for passenger side on 13 December 23 Local dealer refused and charge $520.41 estimated. Called Nissan headquarters in Tennessee on 18 December 23. Many calls to Nissan headquarters latest call on 24 January 24 received claim no. [XXX] . Nissan insists is warranty expired. I said it is not a warranty issue, it is a defect issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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