NHTSA Complaint #11573793 — 2020 SUBARU OUTBACK

ELECTRICAL SYSTEM:12V/24V/48V BATTERY issue reported to NHTSA

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Complaint Details

ODI Number 11573793
Vehicle 2020 SUBARU OUTBACK
Component ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The NEW car battery was replaced by seller early in the first year. The car would not start after stopping. Now the same again dead battery symptom reappears. Upon trying to start, the electrical system will not shut off at this time and will drain the battery down yet further. After stopping the car it will not start without fully recharging. Early on, once the car stopped running while I was in gear driving down the road. Though it did restart this time. I have been unable to disable the engine from stopping at stop signs which is a BIG concern. The last few recharges have only lasted days. I'd say the battery is now gone. And now also, when the battery is charged, the rear hatch will not open. This is a big concern. Dependent upon who you talk to at the Subaru Dealers, you will get numerous answers for this concerns. Buy another car? As to the rear hatch, the Manual shows I can just pull a cord on the inside. None can be found.

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