NHTSA Complaint #11573710 — 2013 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11573710 |
| Vehicle | 2013 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
Engine Light is flashing rapidly on my car, I am unable to drive the vehicle due to safety reasons and the vehicle started slowing down then the wheel locked up and the car cut off while driving a short distance. There is a knocking and ticking sound coming from the engine. Took the car to KIA dealership they said they couldnt fix the issue with the Engine and gave me no solution. I had to pay for a rental car and do ride shares (lyft and Uber) to get around because I was told by the Dealership Adviser that doesnt supply Loaner cars or put you in a rental until you car is serviced for the recall. My car was at the Kia Dealership for two weeks. When I picked up my car i was told by the Dealership Adviser that the Engine is going bad and it will not last very much longer in need to purchase a new one soon.
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