NHTSA Complaint #11573692 — 2018 FORD FOCUS

The contact owned a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, a message displayed reading "Low Oil Pressure," after which the vehicle lost significant motive power and was unable to accelerate above 30 MPH. The oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed failures with the timing solenoid and oil pump belt tensioner. The timing solenoid was repaired, the oil pump belt tensioner was not, and the failure reoccurred. The vehicle was then towed to the dealer, who diagnosed a failure with the fuel pump belt tensioner, resulting in damage to the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included but parts were not yet available. The contact stated that she had since sold the vehicle. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 65,000.