NHTSA Complaint #11573584 — 2019 JEEP WRANGLER

Had damper replaced due to death wobble at 39k miles under extended warranty related to FCA lawsuit. At 59k miles experienced same death wobble and nearly crashed at highway speeds. Took it in and they said the cause was the tie rods were bad, damper was within threshold, but would replace it too as a courtesy and abundance of caution. Wouldn’t do damper replacement without tie rod fix though. Didn’t have damper and would take 5 days to get in (1 day for tie rod part), but when I stated I wanted to repair it they miraculously came up with all the parts and had it finished before tie rod part even showed up. My complaint is that the original FCA lawsuit where they replaced damper was a bandaid for the real problem which is the tie rods. I paid the $2500 but will be pushing this up the chain of command. I know the lawsuit alluded to the damper not being the root of the problem but a cheaper fix for Jeep. The entire experience has been shady at best. Stew Hansen’s in Des Moines, Iowa was the service department.