NHTSA Complaint #11573579 — 2018 FORD EXPLORER

On February 9, 2024 I was headed to work as a ICU Charge Nurse. I was driving about 65 mph on the highway and suddenly my engine failed. My engine completely turned off. I wasn’t able to press the gas to accelerate. My steering wheel also locked so I had no control over my vehicle anymore. Eventually, smoke started to come from my engine. I nearly lost my life with no control over my vehicle. Someone could have hit me from the spontaneous failure of the engine. This was extremely traumatic for me. I bought this car from a Ford dealership and get all my services done through Ford. On January 24, 2024 I took my car to Ford for a multi-point inspection, oil change, and tire rotation. I also got a fuel system change. I had no warning lamps, messages, or any symptoms that the vehicle would fail prior to the incident. I got my vehicle towed to the dealership of purchase. They reported that it was an internal failure of the engine from a broken water pump. This is an ongoing issue that Ford is aware of. How does a water pump fail with no indication? Why hasn’t there been a recall on Ford’s water pump and engine failure. How many people have to lose their lives before a safety recall is issued. I was lucky to survive that but others may not be. Please help!