NHTSA Complaint #11573559 — 2013 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11573559
Vehicle	2013 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	February 15, 2024
Date Filed	February 23, 2024
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, the engine revved very high, but the vehicle would not properly accelerate. The vehicle also experienced a loss of traction and surging at highway speeds. The messages "Transmission Fault" and "Hill Start Assist Unavailable" were displayed. The vehicle was towed to the local service center to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 145,000.

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