NHTSA Complaint #11573456 — 2023 HYUNDAI TUCSON
FORWARD COLLISION AVOIDANCE issue reported to NHTSA
Complaint Details
| ODI Number | 11573456 |
| Vehicle | 2023 HYUNDAI TUCSON |
| Component | FORWARD COLLISION AVOIDANCE |
| Date of Incident | |
| Date Filed | |
| Mileage | 13,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
The contact owns a 2023 Honda Tucson. The contact stated while driving 74 MPH with the cruise control activated, the Forward Collision Avoidance system activated, after which the Automatic Emergency Braking activated, causing a rapid deceleration to the vehicle. The contact was able to regain control of the vehicle by lightly tapping the brake pedal, deactivating the system. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but informed the contact that they would disable the Forward Collision Avoidance system pending a diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 13,000.
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