NHTSA Complaint #11573288 — 2014 RAM 1500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11573288
Vehicle	2014 RAM 1500
Component	UNKNOWN OR OTHER
Date of Incident	February 3, 2024
Date Filed	February 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Crankshaft Tone Reluctor Wheel failed while driving. Caused crank/no run situation. Towed to dealer, was told there was a recall(66A / 23V-411) to flash software to remedy situation. Software did not correct the issue and was told parts needed to be replaced and recall did not cover parts or labor. Parts were replaced ($1635 parts and labor). Truck is back on the road. Will be submitting a claim for reimbursement. Why a known issue is not covered entirely, puzzles me.

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