NHTSA Complaint #11573123 — 2016 RAM 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11573123 |
| Vehicle | 2016 RAM 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MT |
Consumer Description
High pressure fuel pump went out. Dealer refuses to repair stating no parts available since 2022. I purchased vehicle used June 2023, did not know it had a active recall that said "do not sell". Pump went out 4 mo later while driving highway speeds, been parked at dealership for 4 months. No loaner, no attempt to repair, no apology, just say cant do a thing about the 2 year old recall. 1. seems bad faith to sell a flawed veh that has do not sell on recall. 2. no offer to trade it back, fix it or give loaner. 3. repair parts are all over internet including Mopar sales has over 2000 available, dealer said they have no parts.
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