NHTSA Complaint #11573043 — 2018 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11573043 |
| Vehicle | 2018 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
I have an ongoing issue with my Ram pick up, granted it's not a safety issue but an known issue by Chrysler. My issue is with the radio delaminating. Again it's a known issue so well know that when I described the issue the tech behind the desk called out a diagnosis without even going into the vehicle. My truck was purchased used in Michigan but was originally purchased new in Canada so when I went to address the issue the US FCA Chrysler stated it's not their problem it needs to be addressed with FCA Canada. I contacted FCA Canada and was told it's not their responsibility I need to contact the US FCA Chrysler because I am not a Canadian resident. Again, I contacted US FCA Chrysler and was told they could not help me. This is a known issue, I don't care where the vehicle was first sold I just want my vehicle fixed. This issue has been proven to be in both markets, why will nobody take responsibility and do whats right for the customer.
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