NHTSA Complaint #11573034 — 2016 FORD FOCUS

In December of 2021, my Ford Focus experienced engine failure due to the oil pump belt snapping and the car stalled in the middle of the interstate while my husband was driving it down the road. At the time we spent close to $9,000 replacing the engine. The part that failed has since been recalled but Ford is refusing to reimburse us for any of the costs directly related to this recalled component. Last week my engine filled again on the road while my husband was driving home from work. He was going around 50 miles an hour at the time. This time the car began running rough before the light came on and he immediately pulled off the road and shut it down and left it on the shoulder until a tow truck could arrive.