NHTSA Complaint #11572962 — 2018 FORD ECOSPORT

The contact owns a 2018 Ford EcoSport. The contact stated while driving 40–55 MPH, the vehicle started bucking. The driver was able to pull over and oil light was illuminated. The vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the oil pump had failed and caused the engine to be blown. The vehicle was repaired. The Insurance Company covered the repair. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact called the manufacturer, but no assistance was provided. The failure mileage was approximately 100,000.