NHTSA Complaint #11572886 — 2016 NISSAN ROGUE

I recently was notified that my vehicle has a factory recall for the jackknife key. So I brought it to my local Nissan dealership and they said they would fix the recall. After checking out my key and car the dealership said I would have to buy a brand new key which was around $300 dollars. The key is only 3 months old because I changed out the old key because the recall caused the old key to malfunction and not start up the car. They're solution was to put a spacer in the key to fix the recall but then said my car wouldn't turn on if they put in spacer to fix recall. My problem is why would i have to purchase something that is being recalled, also if it's a factory recall that would mean it has to be fixed as part of a federal law. Also, the reason for both keys malfunctioning is because of the recall in the first place. It seems the dealership is trying to get out of fixing this problem and they just want me to buy a new key to fix the issue instead of taking care of it, when it was the manufacturer's fault in the first place. The Nissan dealership is Destination Nissan located at 770 Central Ave, Albany, NY 12206, is there anything that can be done so they fix this issue? I also reached out to Nissan national help line, but they couldn't do anything but reach out to the dealership and ask what happened with no solution. They ended up not fixing the recall or anything on my vehicle and I currently have both keys that are malfunctioning because of Manufacturer Recall Number: R22C9 and NHTSA Recall Number 23V-093. But now I am at risk of key malfunctioning while driving and turning the car off and could cause possible crash, injury or worse. I don't understand how they can do this because under federal law they would need to fix any problems caused by this recall. Please any help would be greatly appreciated. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)