NHTSA Complaint #11572666 — 2016 KIA SORENTO ENGINE

Complaint Details

ODI Number	11572666
Vehicle	2016 KIA SORENTO
Component	ENGINE
Date of Incident	February 16, 2024
Date Filed	February 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I bought this vehicle 2/1/24. I have taken to Valvoline for the past 5 oil changes. On each receipt it showed an engine oil leak. on 2/16/24 I smelled something burning. So I checked the oil level and found that it was almost empty. There was Not an engine oil light warning that the oil is low. I took my vehicle back to Valvoline to have them check it. They told me that they noted on each of the invoices that there was an engine oil leak. I had only driven 2000 miles since my last oil change and the oil level should not be this low. This should not be happening.

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