NHTSA Complaint #11572368 — 2016 FORD TRANSIT

Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) “continue driving until it gets worse” so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.