NHTSA Complaint #11629699 — 2016 FORD TRANSIT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11629699
Vehicle	2016 FORD TRANSIT
Component	ELECTRICAL SYSTEM
Date of Incident	September 17, 2024
Date Filed	December 9, 2024
Mileage	123,402 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

•What component or system failed or malfunctioned, and is it available for inspection upon request? Unknown •How was your safety or the safety of others put at risk? Van completely shuts down, lights on dashboard shut off, can’t not accelerate or brake, and hazard lights do not turn on. •Has the problem been reproduced or confirmed by a dealer or independent service center? Problem could not be reproduce at Ford the second time. The first time this happened, the Van was serviced at Ford for over 2 months for the same issues. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been serviced by Penske & Ford. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages, these issues comes up randomly and shuts the vehicle down completely.

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