NHTSA Complaint #11572214 — 2018 FORD ECOSPORT

The contact owns a 2018 Ford EcoSport. The contact stated while driving 20-25 MPH and attempting to depress the brake pedal to come to a stop at a STOP sign, the brake pedal was stiff and failed to depress as needed. The low oil pressure warning light was illuminated. The contact engaged the electric parking brake and the vehicle stopped. The contact stated that he drove to the nearby mechanic, who referred him to the local dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed that the oil pump had failed, causing engine and turbo damage. The dealer determined that the engine and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could assist once the part to repair NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) was available at the beginning of the 2nd quarter of 2024. The failure mileage was approximately 36,000.